Year: 2021

Videos

MVP is the Antithesis of Good UX

Pursuing a “minimum viable product” (MVP) as a design strategy may work for startups, but usually leads to poorly integrated user experience for established design team working in traditional product categories.

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Videos

Discussing Customer Requirements

A funny sketch about how the discussion could evolve in the initial customer requirements meeting between an organization and a consulting firm.

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Videos

Remote Unmoderated User Testing on a Budget

This session walks through a method for remote unmoderated user testing developed at Yale University Library, using tools that your institution already has or can easily afford.

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Videos

Practical Human-Centered Design

Human-centered design has 4 principles: understand the problem, the people, and the system, and do iterative design. But what if you don’t have time to do all 4 steps? To solve big-scale design problems, Don Norman recommends engaging with the community that has these problems and leveraging existing creativity and experience.

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